Streamlined inquiries, team integration, and 40% time savings with advanced CRM.
innovation in every turnTransforming Business Operations
About the Client
-
team members working together
25
-
сlients are served monthly
500+
-
experience in mental health care
10+ years
New U Therapy Center & Family Services is a modern mental health clinic offering all the necessary services to ensure health and happiness.
The problem:
New U Therapy faced challenges in managing operations, handling client inquiries, and consolidating data across departments. Inefficient processes led to lost leads and extended response times.
Key Challenges
-
Challenge 1
Disorganized Data
Client information was scattered across multiple sources
-
Challenge 2
Lost Inquiries
No system to efficiently manage client requests
-
Challenge 3
Slow Operations
Manual workflows slowed down business processes
-
Challenge 4
Limited Oversight
Lack of centralized access to information for teams
Our Approach
Our Solution for
New U Therapy Center Solutions
-
Pre-project Research
Analyze processes and define system requirements for CRM.
-
System Design
Create structure, roles, and features tailored to business needs.
-
Development and Testing
Implement and test system functions with user collaboration.
-
System Launch
Introduce the system, train staff, and prepare user documentation.
-
System Support and Development
Provide updates, add features, and ensure smooth operations.
Results Achieved
What We Delivered
-
Achieve1
100% Centralized Team Integration
-
Achieve2
40% Faster Information Retrieval
-
Achieve3
50% Increase in Inquiry Processing
-
Achieve4
95% Reduction in Data Entry Errors
-
Achieve5
70% Faster Request Processing
What Our Client Says
We had a lot of paperwork chaos. Now everything is automated, nothing gets lost, and responses to inquiries are instant. Work has become much easier.
We had a lot of paperwork chaos. Now everything is automated, nothing gets lost, and responses to inquiries are instant. Work has become much easier.
Operations Director
New U Therapy Center
Our another cases:
We are ready
to consult you
Have Questions?
-
What is a CRM system, and why do I need it?
A Customer Relationship Management (CRM) system is a tool designed to streamline your business processes by managing customer interactions, automating workflows, and providing actionable insights. Businesses need CRM to improve customer satisfaction, increase sales efficiency, and enhance team collaboration.
-
What services do CRM integrators provide?
CRM integrators help businesses implement and optimize CRM systems. Our services include consulting, system customization, data migration, integration with existing tools, team training, and ongoing support to ensure your CRM delivers maximum value.
-
How do you choose the right CRM system for my business?
We assess your business needs, goals, and existing processes to recommend the best CRM solution, whether it’s HubSpot, Zoho, Salesforce, or another platform. Our priority is finding the right fit to address your unique challenges and drive growth.
-
What industries do you specialize in?
While we serve clients across various sectors, we have extensive experience in logistics, e-commerce, healthcare, real estate, and professional services. Our tailored approach ensures that each CRM system aligns with the specific demands of your industry.
-
How long does it take to implement a CRM system?
The timeline for CRM implementation depends on the complexity of your requirements. Standard setups take 2–4 weeks, while highly customized integrations may take 6–8 weeks. We work efficiently to deliver results without compromising quality.
-
Do you provide ongoing support after implementation?
Yes, we offer continuous support to ensure your CRM system operates smoothly and evolves with your business needs. Our services include troubleshooting, updates, performance monitoring, and training for new team members.
-
Do you work only in the UK?
Our main focus is the UK, but we can scale.
