Privacy Policy

Last Updated: May 2026

Introduction

This Privacy Policy explains how Saprit Group (“Saprit”, “we”, “our”, or “us”) collects, uses, stores, shares, and protects personal information when you visit or interact with our website, services, or communications.

This policy has been prepared in accordance with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018, and other applicable privacy and electronic communications laws, including the Privacy and Electronic Communications Regulations (“PECR”).

This Privacy Policy applies to visitors, prospective clients, business contacts, and users of our website and digital services.

Who We Are

Saprit Group is a technology and digital services company providing software development, CRM implementation, digital transformation, analytics, and related business solutions.

Registered Address: 56 Hornbeam Road, RH2 7NW, Reigate, United Kingdom
Contact Email: zak@saprit.co.uk

For the purposes of UK data protection legislation, Saprit Group acts as the “data controller” for the personal data described in this Privacy Policy.

What Personal Data We Collect

Depending on how you interact with our website and services, we may collect and process the following categories of personal information:

Information You Provide Directly

This may include:

• Full name
• Business email address
• Telephone number
• Company name
• Job title or role
• Website URL
• Messages submitted through contact forms
• Information provided during consultations, enquiries, or support requests

Technical and Usage Information

When you access our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device identifiers
• Operating system
• Time zone settings
• Referral source
• Pages visited and navigation behaviour
• Session duration and interaction data
• Cookie identifiers and analytics information

CRM and Business Relationship Information

Where communication continues after an enquiry, we may store:

• Communication history
• Notes relating to projects or service requests
• Commercial and contractual information
• Customer support interactions
• Sales pipeline information

We do not intentionally collect special category data (such as health information, biometric data, or information revealing racial or ethnic origin) through our website.

How We Collect Data

We collect personal information through several methods, including:

Website Forms

When you submit an enquiry, request a consultation, subscribe to communications, or otherwise contact us through forms on our website.

Cookies and Similar Technologies

We use cookies, analytics tools, and similar technologies to understand how users interact with our website and to improve functionality and performance.

Analytics Platforms

We use analytics and performance tools, including Google Analytics, to collect aggregated usage and behavioural information.

CRM and SaaS Platforms

Information submitted through our website may be securely transferred into our customer relationship management systems and internal business tools for communication and service management purposes.

Direct Communications

We may collect information when you contact us via email, phone, video calls, or other business communication channels.

Legal Bases for Processing

Under UK GDPR, we process personal data only where we have a lawful basis to do so.

Consent

We rely on consent where required, including:

• Certain marketing communications
• Non-essential cookies and analytics technologies
• Optional information submitted through forms

You may withdraw consent at any time.

Legitimate Interests

We process personal data where necessary for our legitimate business interests, including:

• Responding to enquiries
• Improving website functionality and performance
• Managing business relationships
• Preventing fraud and maintaining security
• Internal analytics and reporting
• Providing and improving our services

We ensure that our legitimate interests are balanced against individuals’ rights and freedoms.

Contractual Necessity

We may process personal data where necessary:

• To provide requested services
• To prepare proposals or agreements
• To manage client relationships
• To fulfil contractual obligations

Legal Obligations

In some circumstances, we may process personal data to comply with legal or regulatory obligations.

How We Use Personal Information

We use personal information for the following purposes:

• Responding to enquiries and contact requests
• Delivering digital and technology services
• Managing client relationships and projects
• Providing technical support
• Improving website performance and user experience
• Analysing website traffic and engagement
• Maintaining website security and integrity
• Sending relevant business communications
• Maintaining internal records and administration
• Complying with legal and regulatory requirements

We do not sell personal data to third parties.

Sharing and Disclosure of Data

We may share personal information with trusted third-party service providers where necessary for legitimate business operations.

These may include:

• Website hosting providers
• Cloud infrastructure providers
• Analytics providers
• CRM and customer management platforms
• IT support and security providers
• Professional advisers and contractors

Examples of providers may include:

• Amazon Web Services (AWS)
• Google Cloud services
• Google Analytics

All third-party processors are required to process personal information securely, confidentially, and in accordance with applicable data protection laws.

We may also disclose information:

• Where required by law
• To enforce legal rights or contractual obligations
• To protect the security and integrity of our services
• In connection with a business restructuring, merger, or acquisition

We do not share personal data with third parties for direct marketing purposes without appropriate consent.

International Data Transfers

Some of our service providers may process data outside the United Kingdom.

Where personal data is transferred internationally, we take appropriate safeguards to ensure that information remains protected in accordance with UK GDPR requirements.

Such safeguards may include:

• UK adequacy regulations
• International Data Transfer Agreements (IDTAs)
• Standard Contractual Clauses (SCCs)
• Contractual and technical security measures

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

In general:

• Enquiry and contact information may be retained for up to 24 months following the last interaction
• Contractual and commercial information may be retained longer where required for legal, accounting, or compliance purposes
• Analytics information may be retained in aggregated or anonymised form

Retention periods may vary depending on:

• Legal obligations
• Dispute resolution requirements
• Security and fraud prevention needs
• Operational requirements

When personal data is no longer required, it is securely deleted or anonymised.

Data Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, or destruction.

Security measures may include:

• SSL/TLS encrypted connections
• Secure hosting infrastructure
• Access controls and authentication procedures
• Role-based access restrictions
• Monitoring and security management processes
• Secure cloud storage environments

Access to personal information is restricted to authorised personnel and contractors who require access for legitimate business purposes.

While we take reasonable steps to protect personal data, no online transmission or storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights:

• Right to access your personal data
• Right to correct inaccurate information
• Right to request deletion of personal data
• Right to restrict processing
• Right to object to certain processing activities
• Right to data portability
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

To exercise your rights, please contact us using the details below.

We may need to verify your identity before responding to certain requests.

If you are located in the United Kingdom and believe your rights have been violated, you may contact the UK Information Commissioner’s Office (ICO).

Marketing Communications

Where permitted by law, we may send business-related communications regarding our services, updates, or relevant insights.

You may opt out of marketing communications at any time by:

• Clicking the unsubscribe link in emails
• Contacting us directly
• Updating your communication preferences

We do not send unsolicited marketing communications where consent is legally required and has not been obtained.

Third-Party Links

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy notices of any third-party services they access.

Children’s Privacy

Our website and services are intended for business and professional audiences and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate authorisation, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• Changes in legal or regulatory requirements
• Updates to our services or technologies
• Changes to data processing activities
• Security or operational improvements

Any updates will be published on this page together with the revised “Last Updated” date.

We encourage users to review this policy periodically.

Contact Information

If you have questions about this Privacy Policy or how your personal data is handled, please contact:

Saprit Group
56 Hornbeam Road
RH2 7NW
Reigate
United Kingdom
Email: zak@saprit.co.uk